Many Kenyans have been surprised to discover that their Social Health Authority (SHA) contributions are higher than expected. If your income or household situation has changed, you may be eligible to request a review of your SHA premium.
The good news is that you don't have to continue paying an amount that may no longer reflect your current financial situation. The Social Health Authority provides a process through which eligible members can request a reassessment of their contributions.
SHA premiums are determined using information provided during registration and other available data. In some cases, the contribution assigned may not accurately reflect your current circumstances.
Your premium may be higher because:
Your income has changed since you registered.
Some of your registration details are inaccurate or outdated.
Your household or employment status has changed.
There was an error during assessment.
If any of these situations apply to you, it may be worth requesting a review.
A premium review may be suitable if you:
Feel your assigned contribution is too high.
Recently lost your job or your income has reduced.
Are self-employed with fluctuating earnings.
Believe your registration details were entered incorrectly.
Have experienced significant changes in your financial circumstances.
Meeting these conditions does not automatically guarantee a lower contribution, but it may make you eligible for a reassessment.
The review process generally involves:
Reviewing your current SHA information.
Confirming your personal and household details.
Preparing and submitting the review request.
Following up with the relevant authorities.
Receiving the outcome of the assessment.
The final decision is made by the Social Health Authority after evaluating your application.
At CyberCare, we assist clients by making the review process easier and more convenient.
Our services include:
Checking your eligibility for a premium review.
Guiding you through the required documentation.
Preparing and submitting your review request
Providing professional support throughout the process.
Helping you follow up on your application.
Our goal is to ensure your application is completed correctly and submitted efficiently.
📲 Contact CyberCare on WhatsApp today 0713807418 and let us help you check your eligibility for a SHA Premium Review.