How to Update Your Number 

When Should You Change Your SHA Phone Number?

You may need to update your number if:

• 📱 You have a new phone number.

• 🔒 You lost access to your old number.

• 📵 Your previous SIM card is no longer active.

• 🔄 You want to replace an incorrect number.

• ⚠️ You are experiencing problems receiving SHA messages or verification codes.

• 👤 Your SHA account is linked to a number you no longer use.

How to Change Your SHA Phone Number

The process generally involves:

1. Identify the number currently registered
Confirm the phone number associated with your SHA records.

2. Provide your updated number
Have the new phone number ready for the update.

3. Verify your identity
You may be required to provide personal details for verification.

4. Submit the update
Follow the applicable SHA procedure to change the registered phone number.

5. Confirm the change
Once successfully updated, ensure your new number is correctly associated with your SHA records.

What May Be Required?

The exact requirements can depend on your situation and the verification process. You may need information such as:

• Your National ID details

• Your current phone number

• Your previous registered number, where applicable

• Personal information required for verification

Always provide accurate information that matches your official records.

Can't Change Your SHA Number?

Sometimes changing a phone number may not be straightforward. You may encounter issues such as:

❌ Old number no longer accessible
❌ Verification problems
❌ Details not matching
❌ Account update errors
❌ Difficulty accessing your SHA account
❌ New number failing to update

If you're stuck, getting assistance can save you time and help you identify the correct process for your situation.